The Ritz-Carlton, Xi'an | Hotel in Xi'an

| 9.7 (171 Reviews) |  11 Bathrooms  36 Guests
Ganjiazhai Hotel | The Ritz-Carlton, Xi'an

Hotel in Ganjiazhai, Xi'an

Located in Xi'an and with Drum Tower reachable within 4.8 miles, The Ritz-Carlton, Xi'an has concierge services, non-smoking rooms, a garden, free WiFi and a bar. Offering a restaurant, the property also has free bikes, as well as an indoor pool and a fitness center. The property provides room service, a 24-hour front desk and organizing tours for guests. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. A buffet, continental or Italian breakfast is served at the property. At The Ritz-Carlton, Xi'an guests are welcome to use a hot tub. Bell Tower is 5 miles from the accommodation, while Big Wild Goose Pagoda is 5.1 miles from the property. Xi'an Xianyang International Airport is 24 miles away.

The Ritz-Carlton, Xi'an is located in Xi'an.

This 296 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: EV Charge Station, Business Services, Fireplace/Heating, and several others. This is a 5 star rated property and has over 171 reviews with the average score of 9.7 . Coming to Xi'an and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 296 Bedrooms Hotel if you want to learn more about this place in Xi'an. These details are authentic, as they are provided by our partner, booking.com.

This The Ritz-Carlton, Xi'an in Xi'an is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Ritz-Carlton, Xi'an”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Fruit
  • Kids' meals
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Wine/Champagne
  • Restaurant
  • Snack bar
Parking
  • Parking on site
  • Electric vehicle charging station
  • Parking
Accessibility
  • Toilet with grab rails
  • Lowered sink
  • Visual aids (tactile signs)
Activities
  • Spa facilities
  • Aerobics
  • Hot tub/Jacuzzi
  • Massage chair
  • Tour or class about local culture
  • Indoor pool (year-round)
  • Live music/Performance
  • Indoor pool
  • Steam room
  • Fitness center
  • Facial treatments
  • Happy hour
  • Yoga classes
  • Spa lounge/Relaxation area
  • Foot bath
  • Neck massage
  • Massage
  • Fitness
  • Personal trainer
  • Spa/Wellness packages
  • Head massage
  • Golf course (within 2 miles)
  • Back massage
  • Couples' massage
  • Cooking class
  • Public Bath
  • Hand massage
  • Locker rooms
  • Spa
  • Body scrub
  • Sauna
  • Full-body massage
  • Fitness classes
  • Foot massage
  • Body treatments
  • Beauty services
General
  • Soundproof rooms
  • Smoke-free property
  • Safe
  • Heating
  • Air conditioning
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Concierge
  • Laundry
  • Packed lunches
  • Dry cleaning
  • Room service
  • Suit press
  • Fax/Photocopying
  • ATM on site
  • Daily housekeeping
  • Tour desk
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Ironing service
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • CCTV outside property
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Fenced pool
  • Kids' pool
  • Shallow end
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.64
Location:
8.82
Staff:
9.43
Facilities:
9.52
Comfort:
9.52
Cleanliness:
9.47
RICHARD
Jun 12, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The room was faultless, everything worked perfectly. Breakfast was superb and staff all exceptional. Roof top bar and live music great place to finish up the day.
Negative: The pool area and spa left me kind of cold. Jacuzzi in particular not very appealing with cloudy water. Needed a cab every time we went anywhere (except the great mall next door)
Summary: Best possible choice in Xi’an… we loved it.
See All Reviews

Room Arrangement

Room Info Facilities
1 King Bed, Guest Room
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Walk-in shower, Toilet paper, Private bathroom, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
2 Double beds, Guest room
Room Type: Twin
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Walk-in shower, Toilet paper, Private bathroom, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
1 King Bed, High Floor, Guest Room
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed
1 King Bed, High Floor, Guest Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Walk-in shower, Toilet paper, Private bathroom, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
2 Double Beds, High floor, Guest room
Room Type: Twin
Room Size: 50 m2
2 Full bed(s) Bed
2 Double Beds, High floor, Guest room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Walk-in shower, Toilet paper, Private bathroom, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
1 King Bed, Large Room
Room Type: Double
Room Size: 74 m2
1 King bed(s) Bed
1 King Bed, Large Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Walk-in shower, Toilet paper, Private bathroom, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
1 King Bed, Club Lounge Access, Guest Room
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed
1 King Bed, Club Lounge Access, Guest Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Walk-in shower, Toilet paper, Private bathroom, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
2 Double Beds, Club Lounge Access, Guest Room
Room Type: Twin
Room Size: 50 m2
2 Full bed(s) Bed
2 Double Beds, Club Lounge Access, Guest Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Walk-in shower, Toilet paper, Private bathroom, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
1 King Bed, Club Lounge Access, 1-Bedroom Suite
Room Type: Suite
Room Size: 110 m2
1 King bed(s) Bed
1 King Bed, Club Lounge Access, 1-Bedroom Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Additional bathroom, Toilet paper, Private bathroom, Walk-in shower, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs

Living Area

Sofa

Services

Wake-up service, Executive lounge access

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
1 King Bed, Club Lounge Access, High Floor, Large Suite
Room Type: Suite
Room Size: 122 m2
1 King bed(s) Bed
1 King Bed, Club Lounge Access, High Floor, Large Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Additional bathroom, Toilet paper, Private bathroom, Walk-in shower, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs

Living Area

Sofa

Services

Wake-up service, Executive lounge access

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed
One-Bedroom King Suite with City View
Room Type: Suite
Room Size: 110 m2
1 King bed(s) Bed
One-Bedroom King Suite with City View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Additional bathroom, Toilet paper, Private bathroom, Walk-in shower, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs

Living Area

Sofa

Services

Wake-up service

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed
1 King Bed, Large Suite
Room Type: Suite
Room Size: 122 m2
1 King bed(s) Bed
1 King Bed, Large Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Additional bathroom, Toilet paper, Private bathroom, Walk-in shower, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Towels, Bathtub or shower, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Lockers, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Activities

Hot tub

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs

Living Area

Sofa

Services

Wake-up service

Kitchen

Dryer, Coffee machine

View

City view

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

FAQ's

Is this The Ritz-Carlton, Xi'an pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Xi'an?

Check-in time for The Ritz-Carlton, Xi'an starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Xi'an have a swimming pool?

Yes, this The Ritz-Carlton, Xi'an has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Xi'an?

Best-rates for the The Ritz-Carlton, Xi'an starts from $222 per night with includes Ocean View, Oceanfront, Breakfast, Accessibility, Sports/Activities, Wellness Facilities, Guest Services, Entertainment, Hot Tub, Laundry, View, Security/Safety, EV Charge Station, Business Services, Fireplace/Heating, Restaurant, Bar, Child Friendly, Air Conditioner, Parking, Wheelchair Accessible, Spa, Toiletries, Internet, Kitchen, Pool, Private Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Xi'an a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Xi'an wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Xi'an is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Xi'an?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Xi'an indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Xi'an?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD222
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