Novotel Suzhou Tai Lake Santeh Hotel | Hotel in Suzhou
Hotel in Masheli, Suzhou
This hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Housekeeping is available on request.
Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Shampoo
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Free toiletries
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Rainfall showerhead
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Soap
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Bathrobes
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Private bathroom
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Towels
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Toilet paper
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Spring water bathtub
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Shower/tub combination
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Memory foam mattress
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Premium bedding
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Egyptian cotton sheets
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Blackout drapes/curtains
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Bed sheets
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Pillow menu
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Air conditioning
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Iron/ironing board
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Phone
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Free local calls
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Laptop-friendly workspace
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Safe
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Guidebooks/recommendations
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Desk
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Turndown service
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Slippers
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Window screens
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1 restaurant
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Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 128 per person
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Room service available
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Free minibar (some items)
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Mini-fridge
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Free bottled water
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Wheelchair-accessible van parking available
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Electric car charging station on site
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Free self parking on site
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Wheelchair-accessible path of travel
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In-room accessibility
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Handrails in stairways
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Well-lit path to entrance
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Wheelchair-accessible van parking
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Wheelchair-accessible fitness center
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Wheelchair-accessible business center
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Wheelchair-accessible public washroom
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Wheelchair-width doorways
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Wheelchairs available on site
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Wheelchair-accessible path to elevator
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Wheelchair-accessible lounge
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Stair-free path to entrance
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Wheelchair-accessible registration desk
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Elevator
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Wheelchair-accessible concierge desk
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Wheelchair-accessible restaurant
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Theme parks
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24-hour fitness center
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Playground
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Hot springs
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Smart TV
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Business center
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Conference space (5920 square feet)
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Meeting rooms
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Elevator
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Front-desk safe
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English
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No plastic coffee stirrers
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Reusable cups only
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No plastic drinking straws
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Free cribs/infant beds
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Playground
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Mini-fridge
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Rollaway/extra beds (surcharge)
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Snack bar/deli
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24-hour front desk
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Daily housekeeping
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Concierge services
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Luggage storage
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Tour/ticket assistance
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Turndown service
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Porter/bellhop
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi
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Terrace
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Picnic area
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Garden
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Hot springs water temperature (Fahrenheit) - 104
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Hot springs open from 2:30 PM - 10:00 PM
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15 hot springs
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Presidential Suite, 1 King Bed
Room Size:
m2
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GeneralBed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Superior Suite, 1 King Bed
Room Size:
m2
|
GeneralBed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Deluxe Twin Room
Room Size:
431 square feet m2
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GeneralNumber of living rooms 0, Electric kettle, Doorbell/telephone notification, Number of bedrooms - 1, Coffee/tea maker, Yard, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Ping - 12.11, Bed count minimum 2, Bed count maximum 2 |
|
Junior Suite, 1 King Bed
Room Size:
m2
|
GeneralBed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Deluxe Room, 1 King Bed
Room Size:
517 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Doorbell/telephone notification, Coffee/tea maker, Yard, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1 |
|
Executive Suite, 1 King Bed
Room Size:
m2
|
GeneralBed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Deluxe Room, 2 Twin Beds
Room Size:
431 square feet m2
|
GeneralNumber of living rooms 0, Electric kettle, Doorbell/telephone notification, Number of bedrooms - 1, Coffee/tea maker, Yard, Ping - 12, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe King Room
Room Size:
517 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 517, Electric kettle, Doorbell/telephone notification, Number of bedrooms - 1, Coffee/tea maker, Yard, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1 |
|
Superior Room, 2 Twin Beds
Room Size:
m2
|
GeneralExtra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe Suite, 1 King Bed
Room Size:
592 square feet m2
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GeneralNumber of living rooms 0, Electric kettle, Ping - 17, Number of bedrooms - 1, Coffee/tea maker, Espresso maker, Square feet - 592, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, Number of bathrooms - 1 |
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Deluxe Room, 2 Twin Beds
Room Size:
m2
|
GeneralExtra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Superior Room, 1 King Bed
Room Size:
431 square feet m2
|
GeneralNumber of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1 |
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Executive Room, 1 King Bed
Room Size:
538 square feet m2
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GeneralNumber of living rooms 0, Square meters - 50, Number of bedrooms - 0, Electric kettle, Ping - 15, Square feet - 538, Coffee/tea maker, Espresso maker, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
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Superior Suite, 1 Queen Bed with Sofa bed
Room Size:
700 square feet m2
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GeneralSquare feet - 700, Private hot tub, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Yard, Sofa bed, Ping - 20, Extra bed count 2, Number of bathrooms - 1, Square meters - 65, Private hot tub (outdoor), Espresso maker, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Room, 1 King Bed
Room Size:
m2
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GeneralBed count minimum 1, Extra bed count 1, Bed count maximum 1 |
FAQ's
Is this Masheli hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Masheli hotel have a swimming pool?
No, this Masheli hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Masheli hotel?
Best-rates for the Masheli hotel starts from $133 per night with includes Business Services, Guest Services, Child Friendly, Air Conditioner, Wheelchair Accessible, Accessibility, Entertainment, Parking, Bedding/Linens, Wellness Facilities, Toiletries, Breakfast, Internet, Balcony/Terrace, Restaurant, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Masheli hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Masheli hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Masheli hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Masheli hotel?
Based on the information reported by the owner or manager, the Masheli hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Masheli hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
