The Silk Lakehouse, Shangri-La Hangzhou | Hotel in Hangzhou
Hotel in Xihu, Hangzhou
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Soap
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Bathrobes
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Designer toiletries
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Children's robes
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Toothbrush and toothpaste
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Towels
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Rainfall showerhead
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Private bathroom
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Heated floor (bathroom)
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Toilet paper
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Separate bathtub and shower
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Shampoo
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Hair dryer
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Air conditioning
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Bed sheets
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Heating
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Premium bedding
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Free cribs/infant beds
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Pillow menu
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Blackout drapes/curtains
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Individually decorated
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Electrical adapters/chargers
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Children's slippers
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Eco-friendly cleaning products used
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Turndown service
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Laptop-compatible safe
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Iron/ironing board
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Slippers
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Soundproofing
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Restaurant dining guide
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Connecting rooms available
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Phone
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Individually furnished
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24-hour room service
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1 bar
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Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 312 for adults and CNY 156 for children
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1 restaurant and 1 coffee shop/cafe
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Free minibar (some items)
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Local meal delivery service
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Electric kettle
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Espresso maker
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Free bottled water
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Coffee/tea maker
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Champagne service
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Limo/town car service
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Onsite parking includes off-street options
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Wheelchair-accessible public washroom
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Area rugs in room
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Wheelchair-accessible concierge desk
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Front entrance ramp
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Wheelchair-accessible path of travel
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible restaurant
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Wheelchairs available on site
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Braille signage
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This property does not have elevators
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Stair-free path to entrance
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Well-lit path to entrance
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Boat tours
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Hiking/biking trails
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Bike parking
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Free bicycle rentals
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Pilates classes
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Indoor pool
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Lifeguards on site
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Yoga classes
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Bike storage
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Fitness classes
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24-hour health club
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Satellite channels
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iPad
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LCD TV
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Meeting rooms - 3
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Conference center
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Front-desk safe
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Banquet hall
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Reception hall
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Water dispenser
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Chinese (Mandarin)
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English
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Local artist showcase
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Couples dining
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Comprehensive food waste policy
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Water dispenser
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Smoke-free property
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Romance packages available
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Rooftop garden
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Local culture & ecosystem education
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Comprehensive recycling policy
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Children's dinnerware
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Indoor pool
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Soundproofed rooms
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Free cribs/infant beds
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Dry cleaning service
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Turndown service
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Wedding services
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Luggage storage
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Tour/ticket assistance
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Daily housekeeping
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Concierge services
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Porter/bellhop
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Multilingual staff
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24-hour front desk
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Available in all rooms: Free WiFi
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In-room WiFi speed: 50+ Mbps
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Available in some public areas: Free WiFi
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Rooftop terrace
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Lifeguards on site
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Garden
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Pool sun loungers
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, Lake View
Room Size:
m2
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GeneralBed count minimum 1, Bed count maximum 1 |
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Room, Garden View (Romance)
Room Size:
m2
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GeneralBed count minimum 1, Bed count maximum 1 |
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Twin Room, Garden View
Room Size:
463 square feet m2
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GeneralSquare meters - 43, No rollaway/extra beds, Transfer shower, Ping - 13, Wheelchair accessible, Square feet - 463, Bed count minimum 2, Accessible bathtub, Bed count maximum 2 |
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Suite, Lake View (Serenity)
Room Size:
m2
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GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Premier Room, Lake View
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1 |
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Room, 1 King Bed, Garden View
Room Size:
463 square feet m2
|
GeneralSquare meters - 43, No rollaway/extra beds, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1 |
|
West Lake Suite
Room Size:
732 square feet m2
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GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 732, Number of bedrooms - 1, Day bed, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1, Ping - 21 |
|
Suite, Garden View (Serenity)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Romance Room, Lake View
Room Size:
614 square feet m2
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GeneralRollaway/extra beds (surcharge), Square feet - 614, Ping - 17, Square meters - 57, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Premier Room, Garden View
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Rollaway/extra beds (surcharge), Ping - 13, Day bed, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Extra bed count 2 |
FAQ's
Is this Xihu hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Xihu hotel have a swimming pool?
Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Xihu hotel?
Best-rates for the Xihu hotel starts from $505 per night with includes Bedding/Linens, Wellness Facilities, Restaurant, Eco Friendly, Internet, Laundry, Air Conditioner, Pool, Accessibility, Business Services, Fireplace/Heating, Guest Services, Kitchen, Bar, Toiletries, Child Friendly, Balcony/Terrace, Security/Safety, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Xihu hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Xihu hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Xihu hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Xihu hotel?
Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Xihu hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
