The Silk Lakehouse, Shangri-La Hangzhou | Hotel in Hangzhou

| 9.8 (12 Reviews) |  10 Bathrooms  37 Guests
Xihu Hotel | The Silk Lakehouse, Shangri-La Hangzhou

Hotel in Xihu, Hangzhou

Located in Hangzhou, 2.8 miles from Lingyin Temple, The Silk Lakehouse, Shangri-La Hangzhou provides accommodations with free bikes, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel has a terrace and an indoor pool. Guest rooms at the hotel come with air conditioning, a seating area, a TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The Silk Lakehouse, Shangri-La Hangzhou has certain rooms with lake views, and each room is equipped with an electric tea pot. All rooms in the accommodation are equipped with a coffee machine and an iPad. Guests at The Silk Lakehouse, Shangri-La Hangzhou can enjoy a buffet breakfast. The area is popular for hiking, and car rental is available at the hotel. Wushan Square is 3.5 miles from The Silk Lakehouse, Shangri-La Hangzhou, while Xixi Wetland is 5.4 miles away. Hangzhou Xiaoshan International Airport is 19 miles from the property.

The Silk Lakehouse, Shangri-La Hangzhou is located in Hangzhou.

This 67 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Fireplace/Heating, and several others. This is a 5 star rated property and has over 12 reviews with the average score of 9.8 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 67 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This The Silk Lakehouse, Shangri-La Hangzhou in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Silk Lakehouse, Shangri-La Hangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Restaurant
  • Fruit
  • Kids' meals
  • Snack bar
Parking
  • Parking on site
  • Free parking
  • Private Parking
  • Parking garage
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness center
  • Hiking
  • Locker rooms
  • Bike tours
  • Fitness
  • Fitness classes
  • Indoor pool
  • Indoor pool (year-round)
  • Tour or class about local culture
  • Yoga classes
General
  • Breakfast
Guest Services
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Fax/Photocopying
  • 24-hour front desk
  • Private check-in/out
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Express check-in/out
  • Concierge
  • Lockers
  • Tour desk
  • Ironing service
  • Car rental
  • Room service
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Garden
  • Sun deck
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Key card access
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
Spa
  • Heated pool
  • Swimming pool
  • Pool with view
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Zac
Feb 17, 2026 08:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Exquisite, profoundly beautiful hotel with warm, outstanding service that leaves us with perhaps the most “well-rested” feeling that we’ve had from a 2 night stay anywhere. The whole environment feels special: it’s tastefully ostentatious, luxurious, peaceful. Incredible view of the lake, and great position to head out and explore the lakeside. The whole team here is excellent: especially Peter, Nancy, Darren, and the lovely guy at the gym/pool who made us feel at home and pampered. Every detail here has been thoughtfully considered: and there’s a sense of fine generosity and elegance that permeates everything about the place. Thank you for the amazing experience.
Negative: Ask for a guided tour of the lighting control panel as the auto-night lights are non-intuitive (but pretty neat).
Summary: Gorgeous rooms, breathtaking views, warm-hearted humans, and outstanding service.
See All Reviews

Room Arrangement

Room Info Facilities
Premier Room, Garden View
Room Type: Double
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Interconnecting room(s) available, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Garden view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Sofa bed, Clothes rack, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
West Lake Suite
Room Type: Twin
Room Size: 85 m2
2 Twin bed(s) Bed
West Lake Suite

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Guest bathroom, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Interconnecting room(s) available, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Lake view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Sofa bed, Clothes rack, Socket near the bed, Feather pillow

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Premier Room, Lakeview
Room Type: Double
Room Size: 58 m2
1 King bed(s) Bed

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Interconnecting room(s) available, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Lake view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Sofa bed, Clothes rack, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Garden View King
Room Type: Double
Room Size: 42 m2
1 Full bed(s) Bed
Garden View King

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Interconnecting room(s) available, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Garden view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Garden View Twin
Room Type: Double
Room Size: 47 m2
1 King bed(s) Bed
Garden View Twin

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Interconnecting room(s) available, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Garden view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Romance Room, Garden View
Room Type: Double
Room Size: 57 m2
1 King bed(s) Bed
Romance Room, Garden View

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Garden view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Romance Room, Lakeview
Room Type: Double
Room Size: 57 m2
1 King bed(s) Bed
Romance Room, Lakeview

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Lake view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Serenity Suite, Lakeview
Room Type: Suite
Room Size: 68 m2
1 King bed(s) Bed

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Guest bathroom, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Lake view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Sofa bed, Clothes rack, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Serenity Suite, Garden View
Room Type: Suite
Room Size: 68 m2
1 King bed(s) Bed

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Guest bathroom, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Garden view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Sofa bed, Clothes rack, Socket near the bed, Feather pillow

Cleanliness & disinfection

Hand sanitizer
Lakeview Room
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
Lakeview Room

Food & Drink

Fruit, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Conditioner, Toilet, Bathrobe, Shampoo, Free toiletries, Towels, Toilet paper, Body soap, Slippers, Toothbrush, Bathtub, Hairdryer, Shower cap, Private bathroom, Shower

General

Trash cans, Interconnecting room(s) available, Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Heating, Lockers, Iron, Carpeted, Laptop safe, Air conditioning

Media & Technology

iPad, Cable channels, Satellite channels, TV, Pay-per-view channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area

View

Lake view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Feather pillow

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xihu hotel?

Check-in time for Xihu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $469 per night with includes Air Conditioner, Oceanfront, Child Friendly, Internet, Laundry, Pool, Wheelchair Accessible, Private Pool, Business Services, Sports/Activities, Wellness Facilities, Fireplace/Heating, Restaurant, Parking, Designated Smoking Area, Accessibility, Transportation/Shuttle, Bar, Guest Services, View, Ocean View, Balcony/Terrace, Security/Safety, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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