Novotel Hangzhou Xintiandi | Hotel in Hangzhou
Hotel in Xiacheng, Hangzhou
A restaurant, a 24-hour health club, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
Novotel Hangzhou Xintiandi offers 147 air-conditioned accommodations with free minibar items and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Beds feature down comforters. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
This Hangzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Towels
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Children's robes
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Bathrobes
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Toilet paper
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Hair dryer
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Rainfall showerhead
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Shower
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Shampoo
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Toothbrush and toothpaste
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Rollaway/extra beds (surcharge)
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Down comforter
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Day bed
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Air conditioning
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Hypo-allergenic bedding
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Blackout drapes/curtains
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Children's slippers
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Laptop-friendly workspace
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Desk
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Laundry detergent
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Printer
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Window screens
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Turndown service
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Desk chair
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Slippers
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Energy-saving switches
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Iron/ironing board (on request)
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Soundproofing
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Coffee/tea in common area(s)
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1 restaurant and 1 coffee shop/cafe
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Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 78 for adults and CNY 78 for children
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Coffee/tea maker
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Dining room
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Dining table
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Electric kettle
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Free minibar
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Free bottled water
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Airport shuttle at scheduled times, on request
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Electric car charging station on site
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Onsite parking options include a garage
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Roundtrip airport shuttle (surcharge) from 6:00 AM - 6:30 AM
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Free secured self parking on site
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Wheelchair-accessible parking and van parking available
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Wheelchair-accessible lounge
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Well-lit path to entrance
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Area rugs in public areas
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Elevator
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Wheelchair-accessible restaurant
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Thin carpet in room
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Wheelchair-accessible parking
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High pile carpet in room
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Wheelchair-accessible fitness center
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible public washroom
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Tile flooring in public areas
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Doorbell and phone notification
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Valet for wheelchair-equipped vehicle
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10 on-site accessible parking spaces
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Tile flooring in room
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Area rugs in room
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Wheelchair-accessible van parking
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Hardwood flooring in room
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Wheelchair-accessible path to elevator
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Hot springs
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24-hour fitness center
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Cable channels
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65-inch LCD TV
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Conference center
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Meeting rooms
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Water dispenser
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Elevator
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Lockers available
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Front-desk safe
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Chinese (Mandarin)
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Renovated entire property - June 2025
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Shared refrigerator
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Designated smoking areas (fines apply)
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Communal living room
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At least 80% of food locally-sourced
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Shared microwave
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Double-glazed windows
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Comprehensive food waste policy
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Rollaway/extra beds (surcharge)
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Dining table
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Soundproofed rooms
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Separate dining area
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Laundry facilities
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Laundry facilities
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Dry cleaning service
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Porter/bellhop
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Housekeeping (on request)
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Concierge services
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Change of bedsheets (on request)
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Luggage storage
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Change of towels (on request)
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Tour/ticket assistance
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24-hour front desk
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Turndown service
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi and wired Internet
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 1 King Bed
Room Size:
m2
|
GeneralPrivate bathroom, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view |
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Superior Room, 1 King Bed
Room Size:
m2
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GeneralNumber of living rooms 0, Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view, Number of bathrooms - 1 |
|
Superior Room, 2 Twin Beds
Room Size:
m2
|
GeneralPrivate bathroom, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 2, Extra bed count 2, City view, Bed count maximum 2 |
|
Executive Suite, 1 King Bed
Room Size:
m2
|
GeneralPrivate bathroom, Office, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view |
|
Deluxe Suite, 1 Double Bed
Room Size:
m2
|
GeneralPrivate bathroom, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view |
|
Standard Room, 1 King Bed
Room Size:
m2
|
GeneralPrivate bathroom, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view |
|
Deluxe Suite, 1 King Bed
Room Size:
m2
|
GeneralPrivate bathroom, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view |
|
Deluxe Room, 2 Twin Beds
Room Size:
m2
|
GeneralPrivate bathroom, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 2, Extra bed count 2, City view, Bed count maximum 2 |
FAQ's
Is this Novotel Hangzhou Xintiandi pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Novotel Hangzhou Xintiandi have a swimming pool?
No, this Novotel Hangzhou Xintiandi does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Novotel Hangzhou Xintiandi?
Best-rates for the Novotel Hangzhou Xintiandi starts from $69 per night with includes Parking, Wheelchair Accessible, Accessibility, Bar, Business Services, Restaurant, Guest Services, Breakfast, Bedding/Linens, Wellness Facilities, Laundry, Air Conditioner, Designated Smoking Area, Child Friendly, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Novotel Hangzhou Xintiandi a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Novotel Hangzhou Xintiandi wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Novotel Hangzhou Xintiandi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Novotel Hangzhou Xintiandi?
Based on the information reported by the owner or manager, the Novotel Hangzhou Xintiandi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Novotel Hangzhou Xintiandi?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
