Skip to main content

Novotel Citygate Hong Kong | Hotel in Hong Kong

| 8.4 (2401 Reviews) |  7 Bathrooms  25 Guests
Islands District Hotel | Novotel Citygate Hong Kong

Hotel in Islands District, Hong Kong

Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 984 feet away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Novotel Citygate Hong Kong is located in Hong Kong.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Balcony/Terrace, Accessibility, and several others. This is a 4 star rated property and has over 2401 reviews with the average score of 8.4 . Coming to Hong Kong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this place in Hong Kong. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Citygate Hong Kong in Hong Kong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Citygate Hong Kong”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Fruit
Parking
  • Accessible parking
  • Parking
  • Electric vehicle charging station
  • Parking on site
  • Private Parking
Activities
  • Happy hour
  • Fitness
  • Fitness center
  • Locker rooms
  • Cycling
  • Hiking
General
  • Elevator
  • Facilities for disabled guests
  • Designated smoking area
  • Safe
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Convenience store on site
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Currency exchange
  • ATM on site
  • Shuttle service (free)
  • Airport shuttle
  • Laundry
  • Concierge
  • Airport shuttle (free)
  • Fax/Photocopying
  • Shuttle service
  • Ironing service
  • Room service
  • Dry cleaning
  • Express check-in/out
  • Tour desk
  • Suit press
  • Private check-in/out
  • Lockers
  • Valet parking
  • Meeting/Banquet facilities
  • Baggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Sun deck
  • Garden
Security/Safety
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Pool with view
  • Swimming pool
  • Beach chairs/Loungers
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. please proceed to terminal 2, airport coach terminus, bays 9-15 for pick up. guests are kindly requested to book with their name and credit card holder name in pinyin. credit card holder details must match the guest id presented to hotel staff upon check-in. in case of third party payment, please contact the hotel for details. for breakfast & dinner offer additional charge is required for a child dinner. the swimming pool is opened from 9am to 12nn; 1pm to 6:30pm every day, from 1 april to 30 november.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.92
Location:
9.02
Staff:
8.92
Facilities:
8.33
Comfort:
8.63
Cleanliness:
8.6
Carol
Oct 20, 2026 07:00:00 AM
Review Score:   10
Zimbabwe
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room with Queen Bed
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Standard Room with Queen Bed

Food & Drink

Tea/Coffee maker, Minibar, Wine or champagne, Bottle of water

Bathroom

Walk-in shower, Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Conditioner, Private bathroom, Bath or shower, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Key card access, Interconnected room(s) available, Iron, Safety deposit box, Heating, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Pay-per-view channels, Telephone, Cable channels, Satellite channels, Radio, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Kitchen

Electric kettle, Wine glasses

View

Pool view, Mountain view, Quiet street view, Sea view

Accessibility

Entire unit wheelchair accessible, Toilet with grab rails, Upper floors accessible by elevator, Shower chair, Adapted bath, Accessible by elevator, Lowered sink, Emergency cord in bathroom, Roll-in shower

Room amenities

Fold-up bed, Hypoallergenic pillow, Adapter, Feather pillow, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Superior Room with Queen Bed
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Superior Room with Queen Bed

Food & Drink

Tea/Coffee maker, Minibar, Wine or champagne, Bottle of water

Bathroom

Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Conditioner, Private bathroom, Bath or shower, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Key card access, Interconnected room(s) available, Iron, Safety deposit box, Heating, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Pay-per-view channels, Telephone, Cable channels, Satellite channels, Radio, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

Pool view, View, Mountain view, Sea view

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Hypoallergenic pillow, Adapter, Feather pillow, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Superior Room with Twin beds
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Superior Room with Twin beds

Food & Drink

Tea/Coffee maker, Minibar, Wine or champagne, Bottle of water

Bathroom

Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Conditioner, Bath, Private bathroom, Bath or shower, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Key card access, Interconnected room(s) available, Iron, Safety deposit box, Heating, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Pay-per-view channels, Telephone, Cable channels, Satellite channels, Radio, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

Pool view, View, Mountain view, Sea view

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Hypoallergenic pillow, Adapter, Feather pillow, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Executive Premier Room with Queen Bed
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Executive Premier Room with Queen Bed

Food & Drink

Tea/Coffee maker, Minibar, Wine or champagne, Bottle of water

Bathroom

Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Conditioner, Private bathroom, Bath or shower, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Key card access, Interconnected room(s) available, Iron, Safety deposit box, Heating, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Pay-per-view channels, Telephone, Cable channels, Satellite channels, Radio, TV, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Seating area, Sofa, Desk

View

Pool view, View, Mountain view, Sea view

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Kitchen

Coffee machine, Electric kettle, Wine glasses

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Hypoallergenic pillow, Adapter, Feather pillow, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary access to conference room/business areas
Standard Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker, Minibar, Wine or champagne, Bottle of water

Bathroom

Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Conditioner, Private bathroom, Bath or shower, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Key card access, Interconnected room(s) available, Iron, Safety deposit box, Heating, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Pay-per-view channels, Telephone, Cable channels, Satellite channels, Radio, TV

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Kitchen

Electric kettle, Wine glasses

View

Pool view, Mountain view, Quiet street view, Sea view

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Hypoallergenic pillow, Adapter, Feather pillow, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Executive Premier King Suite
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
Executive Premier King Suite

Food & Drink

Tea/Coffee maker, Minibar, Wine or champagne, Bottle of water

Bathroom

Towels, Toothbrush, Body soap, Spa tub, Shower cap, Toilet, Toilet paper, Conditioner, Bath, Private bathroom, Bath or shower, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Key card access, Interconnected room(s) available, Iron, Safety deposit box, Heating, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Pay-per-view channels, Telephone, Cable channels, Satellite channels, Radio, TV, iPod dock

Living Area

Seating area, Sofa, Desk

View

Pool view, View, Mountain view, Sea view

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Kitchen

Coffee machine, Electric kettle, Wine glasses

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Hypoallergenic pillow, Adapter, Feather pillow, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary access to conference room/business areas
Executive Premier Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Executive Premier Twin Room

Food & Drink

Tea/Coffee maker, Minibar, Wine or champagne, Bottle of water

Bathroom

Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Conditioner, Bath, Private bathroom, Bath or shower, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Key card access, Interconnected room(s) available, Iron, Safety deposit box, Heating, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Pay-per-view channels, Telephone, Cable channels, Satellite channels, Radio, TV, iPod dock

Living Area

Seating area, Sofa, Desk

View

Pool view, View, Mountain view, Sea view

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Kitchen

Coffee machine, Electric kettle, Wine glasses

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Hypoallergenic pillow, Adapter, Feather pillow, Non-feather pillow, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary access to conference room/business areas
Family Room with Queen Bed and Two Single Beds
Room Type: Quad
Room Size: 56 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Family Room with Queen Bed and Two Single Beds

Media & Technology

Telephone, TV

General

Air conditioning

Bathroom

Towels, Toilet, Hairdryer, Bath or shower, Toilet paper

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

View

City view

Bedroom

Linens

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Novotel Citygate Hong Kong starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Novotel Citygate Hong Kong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Citygate Hong Kong starts from $178 per night with includes Pool, Guest Services, Internet, Laundry, Parking, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Breakfast, Designated Smoking Area, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Restaurant, Bar, Air Conditioner, View, EV Charge Station, Business Services, Child Friendly, Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Citygate Hong Kong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Citygate Hong Kong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.