Mercure Hai Phong | Hotel in Hai Phong

| 9.2 (131 Reviews) |  1 Bathroom
Ngo Quyen Hotel | Mercure Hai Phong

Hotel in Ngo Quyen, Hai Phong

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Bathtub or shower
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Private bathroom
Bedroom
  • Air conditioning
  • Free cribs/infant beds
  • Down comforter
  • Day bed
  • Bulk dispenser for toiletries
  • Slippers
  • Window screens
  • Soundproofing
  • Energy-saving switches
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Desk
  • LED light bulbs
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Phone
Breakfast
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: VND 340200 per person
  • 24-hour room service
  • 1 poolside bar and 1 bar
  • Minibar
  • Free bottled water
  • Champagne service
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Airport shuttle at scheduled times, on request
  • Electric car charging station on site
  • Free valet parking on site
Accessibility
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 36
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Doorbell and phone notification
Activities
  • Theme parks
  • Outlet shopping
  • Health/beauty spa
  • Outdoor pool
  • Full-service spa
  • Shopping
  • Sauna
  • Bike parking
  • Fitness center
Entertainment
  • 49-inch LCD TV
General
  • Business center
  • Computer station
  • Conference center (3714 square feet of space)
  • Meeting rooms - 6
  • Front-desk safe
  • Water dispenser
  • Elevator
  • Banquet hall
  • Grocery/convenience store
  • Reception hall
  • Gift shop/newsstand
  • Ballroom
  • English
  • Korean
  • Vietnamese
  • Reusable tableware only
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Couples dining
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • At least 80% organic food
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Local artist showcase
  • Romance packages available
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic soda bottles
  • Annual offsets purchased for at least 10% of carbon footprint
  • Designated smoking areas (fines apply)
  • Comprehensive recycling policy
  • Vegan dining options
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • No plastic water bottles
  • Biodegradable drinking straws
Guest Services
  • Free children's club
  • Outdoor pool
  • Soundproofed rooms
  • Children's games
  • Free cribs/infant beds
  • Grocery/convenience store
  • Children's toys
  • Highchair
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
  • Wedding services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Steam room
  • Massages
  • Spa open daily
  • Body treatments

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately vnd 340200 per person airport shuttle fee: vnd 356400 per vehicle (one-way, maximum occupancy 3) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Serene
Dec 7, 2025 11:21:22 AM
Review Score:   6
Summary: I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Apartment, 3 Bedrooms
Room Size: m2
3 Double Beds
Deluxe Apartment, 3 Bedrooms

General

Bed count maximum 3, Extra bed count 1, Separate dining area, City view, Bed count minimum 3
Privilege, Room, 2 Twin Beds, Club Lounge Access
Room Size: 280 square feet m2
2 Twin Beds
Privilege, Room, 2 Twin Beds, Club Lounge Access

General

Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square feet - 280, Daily housekeeping, Espresso maker, Wardrobe or closet, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Studio, 1 Double Bed
Room Size: 280 square feet m2
1 Double Bed
Studio, 1 Double Bed

General

Number of living rooms 0, Iron/ironing board (on request), Kitchenette, Number of bedrooms - 1, Full-sized refrigerator/freezer, Square meters - 26, Extra bed count 1, Square feet - 280, Daily housekeeping, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Studio, 2 Twin Beds
Room Size: 280 square feet m2
2 Twin Beds
Studio, 2 Twin Beds

General

Number of living rooms 0, Iron/ironing board (on request), Kitchenette, Number of bedrooms - 1, Full-sized refrigerator/freezer, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Square feet - 280, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Superior Room, 1 King Bed
Room Size: 280 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Iron/ironing board (on request), Square feet - 280, Number of bedrooms - 1, Daily housekeeping, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 7.87
Apartment, 1 Bedroom
Room Size: 592 square feet m2
1 Double Bed
Apartment, 1 Bedroom

General

Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 1, Full-sized refrigerator/freezer, Square feet - 592, Separate bedroom, Extra bed count 1, Square meters - 55, Separate dining area, Number of bathrooms - 1, Accessible bathtub, Washing machine, Kitchen, Ping - 17, Daily housekeeping, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Apartment, 2 Bedrooms
Room Size: 753 square feet m2
2 Double Beds
Deluxe Apartment, 2 Bedrooms

General

Number of living rooms 0, Square feet - 753, Iron/ironing board (on request), Number of bedrooms - 1, Full-sized refrigerator/freezer, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Accessible bathtub, Ping - 21, Bathrobes, Kitchen, Rice cooker, Square meters - 70, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Apartment, 2 Bedrooms
Room Size: m2
2 Double Beds
Standard Apartment, 2 Bedrooms

General

Extra bed count 1, Bed count minimum 2, Separate dining area, City view, Bed count maximum 2
Deluxe Suite, 1 King Bed, Club Lounge Access
Room Size: 592 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, Club Lounge Access

General

Number of bedrooms - 1, Square feet - 592, Separate bedroom, Extra bed count 1, Square meters - 55, Accessible bathtub, Bathrobes, Daily housekeeping, Espresso maker, Wardrobe or closet, Iron/ironing board, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, City view
Privilege, Room, 1 King Bed, Club Lounge Access
Room Size: 280 square feet m2
1 King Bed
Privilege, Room, 1 King Bed, Club Lounge Access

General

Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 1, Square meters - 26, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square feet - 280, Daily housekeeping, Espresso maker, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Superior Room, 2 Twin Beds
Room Size: 280 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Iron/ironing board (on request), Square feet - 280, Number of bedrooms - 1, Daily housekeeping, Wardrobe or closet, Square meters - 26, Extra bed count 1, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2
Presidential Suite
Room Size: m2
1 King Bed
Presidential Suite

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view
Standard Apartment, 3 Bedrooms
Room Size: m2
3 Queen Beds
Standard Apartment, 3 Bedrooms

General

Bed count maximum 3, Extra bed count 1, Separate dining area, City view, Bed count minimum 3

FAQ's

Is this Mercure Hai Phong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Hai Phong have a swimming pool?

Yes, this Mercure Hai Phong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hai Phong?

Best-rates for the Mercure Hai Phong starts from $57 per night with includes Air Conditioner, Wellness Facilities, Bar, Internet, Parking, Pool, Wheelchair Accessible, Business Services, Sports/Activities, Guest Services, Breakfast, Child Friendly, TV, Accessibility, Restaurant, Designated Smoking Area, Bedding/Linens, Spa, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hai Phong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hai Phong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hai Phong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hai Phong?

Based on the information reported by the owner or manager, the Mercure Hai Phong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hai Phong?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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