JW Marriott Hotel Hangzhou | Hotel in Hangzhou

| 9.0 (242 Reviews) |  1 Bathroom
Xihu Hotel | JW Marriott Hotel Hangzhou

Hotel in Xihu, Hangzhou

4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a steam room, and a conference center are onsite.
Housekeeping is available on request.
JW Marriott Hotel Hangzhou offers 305 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

Guests under 14 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Bidet
Bedroom
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Connecting rooms available
  • Water-efficient showers only
  • Desk chair
  • Energy-saving switches
  • Safe
  • Iron/ironing board
  • LED light bulbs
  • Slippers
  • Desk
  • Free newspapers
  • Soundproofing
  • Phone
  • Recycling
Breakfast
  • Coffee/tea in common area(s)
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 for adults and CNY 99 for children
  • 4 restaurants and 1 coffee shop/cafe
  • Electric kettle
  • Coffee/tea maker
  • Refrigerator
  • Free bottled water
  • Minibar
Parking
  • Free self parking on site
  • Limo/town car service
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip train station shuttle (surcharge)
  • Limited onsite parking
Accessibility
  • Elevator door width (inches): 45
  • Transfer shower
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Low-height view port in door
  • Height-adjustable showerhead
  • Wheelchair-accessible fitness center
  • Low-height electrical outlets in bathroom
  • In-room accessibility
  • Elevator
  • Wheelchair-accessible parking
  • Accessible bathtub
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Lever door handles
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
Activities
  • Theme parks
  • Ecotours
  • Full-service spa
  • Fitness classes
  • 24-hour fitness center
  • Indoor pool
  • Steam room
  • Children's pool
Entertainment
  • Satellite channels
  • 42-inch LCD TV
  • Premium channels
General
  • Meeting rooms - 11
  • Business center
  • Conference center (18245 square feet of space)
  • Computer station
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Chinese (Mandarin)
  • Japanese
  • English
  • No plastic coffee stirrers
  • Vegan dining options
  • Rooftop garden
  • TV in lobby
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options
Guest Services
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Laundry facilities
  • Indoor pool
  • Refrigerator
  • Children's pool
  • Free cribs/infant beds
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Laundry facilities
  • Dry cleaning service
  • Front desk (limited hours)
  • Concierge services
  • Change of bedsheets (on request)
  • Porter/bellhop
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Terrace
Spa
  • Spa open daily
  • Massages

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 200 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 198 for adults and cny 99 for children rollaway bed fee: cny 200 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Ellen C
Jan 1, 2026 04:46:04 PM
Review Score:   10
Summary: Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Suite, 1 Bedroom
Room Size: 883 square feet m2
1 Double Bed
Executive Suite, 1 Bedroom

General

Executive level room, Square meters - 82, Turndown service, Separate sitting area, Square feet - 883, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view, Ping - 24.82
Deluxe Room, 1 King Bed, City View
Room Size: 409 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Blackout drapes/curtains, HDTV, Number of bedrooms - 1, Pillow menu, Square meters - 38, Extra bed count 1, Ping - 11.49, Wired internet access (surcharge), Square feet - 409, Down comforter, Bed count minimum 1, Bed count maximum 1, City view
Premier Room, 1 King Bed
Room Size: 560 square feet m2
1 King Bed
Premier Room, 1 King Bed

General

Square meters - 52, Turndown service, Number of bedrooms - 1, Square feet - 560, Club level room, Ping - 15.74, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Executive Room, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Executive level room, Blackout drapes/curtains, Number of bedrooms - 1, Ping - 11, Pillow menu, Square meters - 38, Square feet - 409, Down comforter, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Room, 1 King Bed, Lake View
Room Size: 560 square feet m2
1 King Bed
Premier Room, 1 King Bed, Lake View

General

Square meters - 52, Ping - 16, Number of bedrooms - 1, Square feet - 560, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room, 1 King Bed, City View
Room Size: m2
1 King Bed
Premium Room, 1 King Bed, City View

General

Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Room, 1 King Bed, Lake View
Room Size: 409 square feet m2
1 King Bed
Executive Room, 1 King Bed, Lake View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Twin Room, 2 Double Beds, City View
Room Size: m2
2 Double Beds
Premium Twin Room, 2 Double Beds, City View

General

Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Twin Room, 2 Double Beds, City View
Room Size: 409 square feet m2
2 Double Beds
Deluxe Twin Room, 2 Double Beds, City View

General

Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Premier Room, 2 Double Beds, Lake View
Room Size: 560 square feet m2
2 Double Beds
Premier Room, 2 Double Beds, Lake View

General

Square meters - 52, Executive level room, Ping - 16, Number of bedrooms - 1, Square feet - 560, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Executive Twin Room, 2 Double Beds
Room Size: 409 square feet m2
2 Double Beds
Executive Twin Room, 2 Double Beds

General

Executive level room, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Premier Camping King Room with Executive Lounge Access
Room Size: 560 square feet m2
1 King Bed
Premier Camping King Room with Executive Lounge Access

General

Square meters - 52, Ping - 16, Number of bedrooms - 1, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Camping King Room with City View
Room Size: 409 square feet m2
1 King Bed
Deluxe Camping King Room with City View

General

Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view

FAQ's

Is this JW Marriott Hotel Hangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Hangzhou?

Check-in time for JW Marriott Hotel Hangzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Hangzhou have a swimming pool?

Yes, this JW Marriott Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Hangzhou?

Best-rates for the JW Marriott Hotel Hangzhou starts from $132 per night with includes Air Conditioner, TV, Accessibility, Bar, Laundry, Wheelchair Accessible, Security/Safety, Child Friendly, Internet, Kitchen, Parking, Pool, Balcony/Terrace, Spa, Guest Services, Breakfast, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Hangzhou?

Based on the information reported by the owner or manager, the JW Marriott Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Hangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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