Holiday Inn Hangzhou West Lake By Ihg | Hotel in Hangzhou
Hotel in Shangcheng, Hangzhou
This smoke-free hotel features a restaurant, a microwave in a common area, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop.
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. 60-inch LCD televisions come with cable channels, pay movies, and smart speakers.
Bathrooms include slippers, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
Amenities
Facility Overview
-
Towels
-
Toothbrush and toothpaste (on request)
-
Private bathroom
-
Toilet paper
-
Shampoo
-
Hair dryer
-
Blackout drapes/curtains
-
Bed sheets
-
Air conditioning
-
Slippers
-
Soundproofing
-
Children's slippers
-
Safe
-
1 restaurant
-
Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98 for adults and CNY 68 for children
-
Free minibar
-
Electric kettle
-
Free bottled water
-
Espresso maker
-
24-hour offsite parking within 3281 ft (CNY 42 per day)
-
Wheelchair-accessible path of travel
-
Elevator
-
Hardwood flooring in public areas
-
Front entrance ramp
-
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
-
Grab bar in shower
-
Area rugs in public areas
-
Tile flooring in public areas
-
Hardwood flooring in room
-
Casino
-
Theme parks
-
Outlet shopping
-
Zoo
-
Smart speaker
-
60-inch LCD TV
-
Pay movies
-
Cable channels
-
Elevator
-
Chinese (Mandarin)
-
Shared microwave
-
Renovated entire property - September 2025
-
Smoke-free property
-
Soundproofed rooms
-
Porter/bellhop
-
24-hour front desk
-
Luggage storage
-
Daily housekeeping
-
Available in all rooms: Free WiFi
-
Available in some public areas: Free WiFi
-
In-room WiFi speed: 50+ Mbps
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Standard Room
Room Size:
258 square feet m2
|
GeneralBathrobes, Square feet - 258, Hair dryer, Desk, Ping - 7, Television, Square meters - 24, Bed count minimum 1, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV |
|
Premium Room, 1 King Bed, City View
Room Size:
312 square feet m2
|
GeneralBathrobes, Ping - 9, Hair dryer, Desk, Square meters - 29, Television, Square feet - 312, Bed count minimum 1, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV |
|
Premium Room, 1 King Bed, City View
Room Size:
301 square feet m2
|
GeneralPing - 8, Bathrobes, Hair dryer, Desk, Square meters - 28, Television, Square feet - 301, Bed count minimum 1, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV |
|
Standard Room, Japanese Futon, City View
Room Size:
215 square feet m2
|
GeneralSquare feet - 215, Hair dryer, Ping - 6, Air conditioning, Flat-panel TV, Square meters - 20, Bathrobes, Desk, Free extra futon, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
|
Suite, 1 King Bed
Room Size:
388 square feet m2
|
GeneralHair dryer, Ping - 11, Square meters - 36, Square feet - 388, Air conditioning, Flat-panel TV, Bathrobes, Separate bathtub and shower, Desk, Rainfall showerhead, Television, Bed count minimum 1, In-room safe, Bed count maximum 1 |
|
Room, 2 Twin Beds, Accessible
Room Size:
258 square feet m2
|
GeneralSquare feet - 258, Hair dryer, Ping - 7, Lever door handles, Square meters - 24, Air conditioning, Flat-panel TV, Bathrobes, Desk, Television, In-room safe, Bed count minimum 2, Bed count maximum 2 |
|
Standard Room, 1 King Bed
Room Size:
248 square feet m2
|
GeneralBathrobes, Square feet - 248, Hair dryer, Desk, Ping - 7, Television, Bed count minimum 1, Square meters - 23, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV |
|
Standard Room, 2 Twin Beds
Room Size:
258 square feet m2
|
GeneralBathrobes, Square feet - 258, Hair dryer, Desk, Ping - 7, Television, Square meters - 24, Air conditioning, In-room safe, Bed count minimum 2, Flat-panel TV, Bed count maximum 2 |
FAQ's
Is this Shangcheng hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Shangcheng hotel have a swimming pool?
No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangcheng hotel?
Best-rates for the Shangcheng hotel starts from $72 per night with includes Accessibility, Security/Safety, Bar, Guest Services, Breakfast, Bedding/Linens, Wellness Facilities, Restaurant, Entertainment, Child Friendly, Internet, Kitchen, Air Conditioner, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shangcheng hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangcheng hotel?
Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangcheng hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
