Holiday Inn Express Hangzhou Westlake East by IHG | Hotel in Hangzhou

8.8 (57 Reviews) |  1 Bathroom
Shangcheng Hotel | Holiday Inn Express Hangzhou Westlake East by IHG

Hotel in Shangcheng, Hangzhou

A restaurant, a conference center, and a business center are available at this hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hangzhou Westlake East by IHG offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Bathtub or shower
  • Bathrobes
  • Private bathroom
Bedroom
  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Blackout drapes/curtains
  • Heating
  • Individually furnished
  • Slippers
  • Desk chair
  • Iron/ironing board
  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Access via exterior corridors
  • Safe
  • Phone
  • Separate sitting area
Breakfast
  • Free self-serve breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • Minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limited onsite parking
Accessibility
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Wheelchairs available on site
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible parking
  • Elevator door width (inches): 36
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Stair-free path to entrance
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Hardwood flooring in room
  • Area rugs in room
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible lounge
  • Low-height door lock
Entertainment
  • 42-inch TV
  • Satellite channels
General
  • Business center
  • Meeting room
  • Conference center (1619 square feet of space)
  • Vending machine
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Free newspapers in lobby
  • ATM/banking services
  • English
  • Chinese (Mandarin)
  • Designated smoking areas (fines apply)
Guest Services
  • Laundry facilities
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in time starts at 2:00 pm minimum check-in age: 16
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Chee Zhen
May 11, 2026 05:34:53 AM
Review Score:   8
Summary: Centrally located but a bit dated. The lobby and lift were quite far apart having to go through corridors. Much more expensive compared to local hotel chains. Breakfast was not as good as the same hotel chain in other cities.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 Bedroom
Room Size: 689 square feet m2
1 Twin Bed
Suite, 1 Bedroom

General

Square feet - 689, Ping - 19, Square meters - 64, Number of bedrooms - 1, Lake view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Room (Specialty)
Room Size: 344.45 square feet m2
1 Twin Bed
Room (Specialty)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344.45, Ping - 9.7, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, Multiple Beds, City View
Room Size: 344.45 square feet m2
2 King Bed and Twin Bed
Standard Room, Multiple Beds, City View

General

Number of living rooms 0, No rollaway/extra beds, Square meters - 32.0, Number of bedrooms - 1, Square feet - 344.45, Ping - 9.7, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed, Lake View
Room Size: 344.45 square feet m2
1 King Bed
Standard Room, 1 King Bed, Lake View

General

No rollaway/extra beds, Square meters - 32.0, Number of bedrooms - 1, Square feet - 344.45, Ping - 9.7, Lake view, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Twin Beds, Lake View
Room Size: 344.45 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds, Lake View

General

No rollaway/extra beds, Square meters - 32.0, Number of bedrooms - 1, Square feet - 344.45, Ping - 9.7, Lake view, Bed count minimum 2, Bed count maximum 2
Standard Room
Room Size: 344.45 square feet m2
1 Twin Bed
Standard Room

General

No rollaway/extra beds, Square meters - 32.0, Number of bedrooms - 1, Square feet - 344.45, Bed count minimum 1, Bed count maximum 1, City view, Ping - 10
Standard Room, 2 Twin Beds
Room Size: 344.45 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

No rollaway/extra beds, Square meters - 32.0, Number of bedrooms - 1, Square feet - 344.45, Ping - 9.7, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 2 Twin Beds, City View
Room Size: 344.45 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds, City View

General

Number of living rooms 0, No rollaway/extra beds, Square meters - 32.0, Number of bedrooms - 1, Square feet - 344.45, Ping - 9.7, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 344.45 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Square meters - 32, Number of bedrooms - 1, Square feet - 344.45, Bed count minimum 1, Bed count maximum 1, City view, Ping - 10
Standard Room, 1 King Bed, City View
Room Size: 323 square feet m2
1 King Bed
Standard Room, 1 King Bed, City View

General

Ping - 9, Square meters - 30, Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangcheng hotel have a swimming pool?

No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $53 per night with includes Child Friendly, Internet, Bedding/Linens, Guest Services, Breakfast, Parking, Wheelchair Accessible, Accessibility, Business Services, Fireplace/Heating, Laundry, Wellness Facilities, Restaurant, Bar, Air Conditioner, Designated Smoking Area, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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