Grand Hyatt Hangzhou | Hotel in Hangzhou
Hotel in Shangcheng, Hangzhou
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
-
Toilet paper
-
Hair dryer
-
Towels
-
Bathrobes
-
Shampoo
-
Deep soaking bathtub
-
Free toiletries
-
Soap
-
Separate bathtub and shower
-
Private bathroom
-
Rollaway/extra beds (surcharge)
-
Free cribs/infant beds
-
Premium bedding
-
Bed sheets
-
Air conditioning (climate-controlled)
-
Blackout drapes/curtains
-
Slippers
-
Free newspapers
-
Iron/ironing board (on request)
-
Turndown service
-
Desk
-
Connecting rooms available
-
Safe
-
Phone
-
Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 198 per person
-
24-hour room service
-
1 bar
-
5 restaurants and 1 coffee shop/cafe
-
Minibar
-
Espresso maker
-
Refrigerator
-
Free bottled water
-
Train station pick-up shuttle (surcharge)
-
24-hour roundtrip airport shuttle (surcharge)
-
Height restrictions apply for onsite parking
-
Free self parking on site
-
Airport shuttle on request
-
Limo/town car service
-
Wheelchair-accessible business center
-
Elevator
-
Wheelchair-accessible restaurant
-
Wheelchair accessible (may have limitations)
-
Wheelchair-accessible registration desk
-
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
-
Wheelchair-accessible concierge desk
-
Bicycle rentals
-
Hiking/biking trails
-
Indoor pool
-
Steam room
-
Full-service spa
-
Sauna
-
Fitness center
-
LCD TV
-
Satellite channels
-
Business center
-
Conference center
-
Meeting room
-
Vending machine
-
Front-desk safe
-
Elevator
-
Banquet hall
-
Free newspapers in lobby
-
ATM/banking services
-
Gift shop/newsstand
-
Ballroom
-
English
-
Chinese (Mandarin)
-
Smoke-free property
-
Indoor pool
-
Rollaway/extra beds (surcharge)
-
Free cribs/infant beds
-
Laundry facilities
-
Refrigerator
-
Dry cleaning service
-
Luggage storage
-
Porter/bellhop
-
Multilingual staff
-
Tour/ticket assistance
-
Wedding services
-
Turndown service
-
24-hour front desk
-
Concierge services
-
Laundry facilities
-
Hair salon
-
Daily housekeeping
-
Available in all rooms: Free WiFi and wired Internet
-
Available in some public areas: Free WiFi
-
Hot tub
-
Body treatments
-
Manicures and pedicures
-
Massage/treatment rooms
-
Aromatherapy
-
Massage - Swedish
-
Massage - hot stone
-
Spa open daily
-
11 treatment rooms
-
Facials
-
Reflexology
-
Massage - sports
-
Body scrubs
-
Body wraps
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Room, 1 King Bed
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431 |
|
Grand, Suite, 1 King Bed
Room Size:
646 square feet m2
|
GeneralSquare feet - 646, Square meters - 60, Ping - 18, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Room, 2 Twin Beds
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2 |
|
Club Room, 2 Twin Beds (Club Access)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2 |
|
Tent, 1 King Bed (CAMP IN GARDEN)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431 |
|
Club Room, 1 King Bed, Lake View
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431 |
|
Club Room, 2 Twin Beds, Lake View
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Lake view, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2 |
|
Room, 2 Twin Beds, Garden View
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Garden view, Ping - 12, Extra bed count 1, Bed count minimum 2, Square feet - 431, Furnished balcony, Bed count maximum 2 |
|
Room, 1 King Bed, Lake View
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431 |
|
Room, 2 Twin Beds, Lake View
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Lake view, Extra bed count 1, Bed count minimum 2, Square feet - 431, Bed count maximum 2 |
|
Grand Premium Suite
Room Size:
635 square feet m2
|
GeneralSquare feet - 635, Number of bedrooms - 1, Ping - 17.8, Square meters - 59, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Club Room, 1 King Bed (Club Access)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431 |
|
Room, 1 King Bed, Garden View
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Garden view, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, Furnished balcony |
FAQ's
Is this Grand Hyatt Hangzhou pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Grand Hyatt Hangzhou have a swimming pool?
Yes, this Grand Hyatt Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Grand Hyatt Hangzhou?
Best-rates for the Grand Hyatt Hangzhou starts from $232 per night with includes Kitchen, Air Conditioner, Parking, Accessibility, Bedding/Linens, Wellness Facilities, Bar, Breakfast, Hot Tub, Pool, Wheelchair Accessible, Security/Safety, Restaurant, Child Friendly, Laundry, Business Services, Spa, Internet, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Grand Hyatt Hangzhou a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Grand Hyatt Hangzhou wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Hyatt Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Grand Hyatt Hangzhou?
Based on the information reported by the owner or manager, the Grand Hyatt Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Grand Hyatt Hangzhou?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
