Citadines Xinghai Suzhou | Apartment in Caojiatian

| 8.6 (251 Reviews) |   167 Bedrooms  4 Bathrooms  11 Guests
Caojiatian Apartment | Citadines Xinghai Suzhou

167 Bedroom Apartment in Caojiatian

Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness center and comfortable apartments with full kitchen facilities. Suzhou Citadines is a 22-minute drive from Suzhou Railway Station. Suzhou North Railway Station can be reached in 29 minutes by car. Hongqiao International Airport is an one-hour journey by car. Suzhou Expo and Zuo An Commercial Street are a short drive away. The modern rooms at Xinghai Citadines Suzhou come with a stylish living room and full kitchen facilities. A home entertainment system, cable/satellite TV and ironing facilities are included. Guests can work out at the well-equipped fitness center or keep up with the latest news at the business center. Citadines Xinghai also provides a 24-hour reception and laundry services. A daily Continental breakfast buffet is served at the hotel’s dining room.

Citadines Xinghai Suzhou is located in .

This 167 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Business Services, Wellness Facilities, and several others. This is a 4 star rated property and has over 251 reviews with the average score of 8.6 . Coming to and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 167 Bedrooms Apartment if you want to learn more about this place in . These details are authentic, as they are provided by our partner, booking.com.

This Citadines Xinghai Suzhou in is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Citadines Xinghai Suzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
Parking
  • Parking
Activities
  • Fitness center
  • Fitness
General
  • Family rooms
  • Facilities for disabled guests
  • Safe
  • Designated smoking area
  • Elevator
  • Air conditioning
  • Wifi in all areas
  • Non-smoking rooms
Guest Services
  • Laundry
  • Dry cleaning
  • Fax/Photocopying
  • Business center
  • 24-hour front desk
  • Shared lounge/TV area
  • Daily housekeeping
  • Express check-in/out
  • Concierge
  • Lockers
  • Baggage storage
  • Ironing service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that the hotel offers airport shuttle service between hongqiao/pudong airport and the hotel. the exact price may vary, based on the number of occupancy and type of car. guests in need are suggested to contact the hotel in advance. the contact details can be found on the booking confirmation.this property reserves the right to release the room after 15:00 on the day of check-in. guests planning to arrive after this time should contact the property directly. the property's contact info can be found in the confirmation email.

Reviews

Value for money:
8.45
Location:
8.68
Staff:
9.04
Facilities:
8.38
Comfort:
8.58
Cleanliness:
8.68
ANTONIO
Jan 20, 2026 08:00:00 AM
Review Score:   7
USA
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: The Location is simply great, very convenient to visit the most interesting sightsees in Suzhou city. The hotel personal was very helpful on many occasions and supported me when I needed. They also gave me some delicious fruits as complementary treat to comfort my staying.
Negative: First: The access to the residential complex where the Hotel is located is completely blocked at its two entrance gates, north and south, by strict checkpoints operated by the guards. These guards, who do not speak a single word of English, refused to let me in using extremely rude, aggressive, and arrogant manner, even though I showed them my hotel access card several times. This is absolutely absurd, considering that I had already been staying at the hotel for two days. Only thanks to the kind intervention of a resident of the complex was I finally allowed to enter the hotel. An ABSURD situation. Second: Many things are only in Chinese without any English word so take Google translate with you.
Summary: good place, clean and kind hotel staff, but also bad guards at the complex entrance.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Studio
Room Type: Apartment
Room Size: 43 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Executive Studio

Bathroom

Toilet, Shampoo, Free toiletries, Towels, Toilet paper, Slippers, Toothbrush, Bathtub, Bathtub or shower, Hairdryer, Shower cap, Private bathroom, Shower

General

Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Lockers, Iron, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle, Microwave, Kitchen, Kitchenware, Stovetop

Living Area

Desk, Dining area, Sofa, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Food & Drink

Bottle of water

Room amenities

Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Deluxe Apartment
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
One-Bedroom Deluxe Apartment

Bathroom

Toilet, Shampoo, Free toiletries, Towels, Toilet paper, Slippers, Toothbrush, Bathtub, Bathtub or shower, Hairdryer, Shower cap, Private bathroom, Shower

General

Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Lockers, Iron, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Microwave, Kitchen, Kitchenware, Stovetop

Living Area

Desk, Dining area, Sofa, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Food & Drink

Bottle of water

Room amenities

Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Executive Apartment
Room Type: Apartment
Room Size: 75 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
One-Bedroom Executive Apartment

Bathroom

Toilet, Shampoo, Free toiletries, Towels, Toilet paper, Slippers, Toothbrush, Bathtub, Bathtub or shower, Hairdryer, Shower cap, Private bathroom, Shower

General

Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Lockers, Iron, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Washing machine, Kitchen, Stovetop, Microwave, Kitchenware

Living Area

Desk, Dining area, Sofa, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Food & Drink

Bottle of water

Room amenities

Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Deluxe Executive Apartment
Room Type: Apartment
Room Size: 75 m2
1 Queen bed(s) Bed
One-Bedroom Deluxe Executive Apartment

Bathroom

Toilet, Shampoo, Free toiletries, Towels, Toilet paper, Slippers, Toothbrush, Bathtub, Bathtub or shower, Hairdryer, Shower cap, Private bathroom, Shower

General

Soundproof, Safe, Key card access, Smoke Alarm, Ironing facilities, Fire extinguisher, Lockers, Iron, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Flat-screen TV, Telephone

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Toaster, Washing machine, Kitchen, Stovetop, Microwave, Kitchenware

Living Area

Desk, Dining area, Sofa, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Food & Drink

Bottle of water

Room amenities

Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Citadines Xinghai Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Citadines Xinghai Suzhou?

Check-in time for Citadines Xinghai Suzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Citadines Xinghai Suzhou have a swimming pool?

No, this Citadines Xinghai Suzhou does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Citadines Xinghai Suzhou?

Best-rates for the Citadines Xinghai Suzhou starts from $85 per night with includes Parking, Wheelchair Accessible, Security/Safety, TV, Business Services, Wellness Facilities, Entertainment, Laundry, Air Conditioner, Designated Smoking Area, Accessibility, Breakfast, Restaurant, Guest Services, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Citadines Xinghai Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Citadines Xinghai Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Citadines Xinghai Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Citadines Xinghai Suzhou?

Based on the information reported by the owner or manager, the Citadines Xinghai Suzhou indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Citadines Xinghai Suzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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